Privacy Policy
EPIC is a Zenotech Ltd product. Zenotech Ltd (“We”) are committed to protecting and respecting your privacy.This policy
sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please
read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of Data Protection, the data controller is Zenotech Ltd, Registered Office : 1 Larkfield
Grove, Chepstow, Monmouthshire, NP16 5UF, UK.
Why do we collect information from you
We collect some personal information from you when you sign up for an EPIC account. We collect this data as part of the contract
of providing the EPIC service.
What do we collect and what do we do with it?
When you sign up for an account we may collect and process the following personal data:
- Your email address
- Your email address is used to sign into EPIC and for email communications from EPIC. For example it is used to send you any
job notification alerts you request. We may also send you emails that relate directly to the EPIC service. When you sign
up you are also given the option of adding your email address to our newsletter, if you do this then you will also be
sent the occasional email relating to EPIC or other Zenotech services. You can opt-out of this mailing list at anytime
by following the links on the emails.
- Your name
- Your name is just used for personalising the EPIC service.
- Your IP Address and Browser information
- We may collect information about your computer, including where available your IP address, operating system and browser type,
for system administration and to help improve our service. We make use of Google Analytics to track site usage and browsing
actions, we don’t pass any personal account information to Google but your IP address and browser information will be processed
by Google Analytics. This information will be removed from Google Analytics after 12 months of inactivity and only non identifying
aggregate data retained. We do not pass any EPIC account identifiers to Google Analytics. We also use your IP address to
check your location when adding payment details, this information is stored by us.
- Signing in/up with Google
- If you sign in with your Google account then EPIC will recieve your email address and name from Google, this will be stored in EPIC along with a token that links to your Google account. No other information is requested or required from your Google login. You can unlink your EPIC account from Google by viewing the security settings on the EPIC profile page.
- Payment details
- If you choose to pay by credit card we will request your card information and billing address. The card details are stored
with a 3rd Party (Stripe & Xero) and your billing address is held by us. This is stored purely for billing purposes and will
not be used for marketing or passed onto anyone else.
Where do we store your personal data
The data that we collect from you is stored within the European Economic Area (“EEA”). When we use a 3rd party data processor
outside the EU we ensure that they are operating in a country, territory or organisation that has been deemed to ensure an adequate
level of protection (for example, they comply with with the EU-US privacy shield framework). All information you provide to us
is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access
certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password
with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do
our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission
is at your own risk. Once we have received your information, we will use strict procedures and security features to try to
prevent unauthorised access.
What about data i upload to epic?
Zenotech do not own or control any of the data that you upload to the EPIC service, this “Customer Data” is completely under
your control. Your Customer Data is kept on an encrypted data store and access is only granted to users that you explicitly
share data with. Zenotech are acting as a data processor for this data and have no involvement in the collection or use of
an personal data uploaded as Customer Data. As such we do not have the associated responsibilities of a data controller for
this data under EU law. Where Customer Data is passed to a third party it will only be for the purposes of providing the
EPIC service and only when the user has authorised this via EPIC.
How long do we keep data?
We will retain Personal Data for the period necessary to provide the EPIC service to you unless a longer retention period
is required or permitted by law
Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding
company and its subsidiaries, as defined in section 1159 of the Companies Act 2006.
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective
seller or buyer of such business or assets.
- If Zenotech Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by
it about its members will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order
to enforce or apply our terms of use Terms Of Use and other agreements; or to protect the rights, property, or safety
of Zenotech Ltd , our customers, members or others. This includes exchanging information with other companies and
organisations for the purposes of fraud protection and credit risk reduction.
Data breaches
We take data security very seriously but if we do become aware of a breach we will inform the Information Commissioner's
Office (ICO) within 72 hours and contact any affected users by email as soon as possible.
Your rights
You have the right to access, correct and request removal of personal information that we hold about you. You can correct
your personal information via your profile on the EPIC portal. Alternatively if you would like to exercise this right then
please contact us.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified
to you by e-mail.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Zenotech Ltd, 1 Larkfield
Grove, Chepstow, Monmouthshire, NP16 5UF, UK or privacy@zenotech.com
